Why can’t I change my Dropbox Business password? If your password has expired, follow the instructions in this article to update it. What do I do if my Dropbox password has expired? If you don’t remember which email you used, or don’t have access to it, learn how to sign in to Dropbox without access to your email address. If the email isn’t there, add to your contacts or address book and repeat the steps to reset your password.Ĭan I change my password if I don’t have access to the email address associated with my account?
If you didn’t receive a reset email, check the spam folder of your email account. Why didn’t I receive a password reset email? Troubleshoot issues with changing your Dropbox password Click your avatar (profile picture or initials) in the top-right corner.To change your password when you’re able to sign in to : How to reset your password from your account settings Click the link in the email to create a new password.Dropbox will send a password reset link to that address. Enter the email address you used to create the account.Click Forgot your password? under the Sign in button.To reset your Dropbox password when you have access to the email address associated with your account: How to reset your password from the sign in page When you reset your password, you’ll stay signed in on any connected devices. If you know your password but want to change it, you can reset it in your account settings. If you forgot your Dropbox password, you can reset it on the sign in page.
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